The issues started round 12.30 pm on Saturday.
New Delhi:
IndiGo Airlines is going through a significant technical glitch and there have been stories of lengthy queues at airport check-in counters in addition to difficulties reserving tickets.
The issues started round 12.30 pm on Saturday and, round an hour later, the airline confirmed that it’s experiencing a “non permanent system slowdown” throughout its community. It warned that passengers could face elevated wait occasions, together with longer queues at airports.
In a submit on X, the airline posted, “We are at present experiencing a short lived system slowdown throughout our community, affecting our web site and reserving system. As a consequence, prospects could face elevated wait occasions, together with slower check-ins and longer queues on the airport.”
#6ETravelAdvisory : We are at present experiencing a short lived system slowdown throughout our community, affecting our web site and reserving system. As a consequence, prospects could face elevated wait occasions, together with slower check-ins and longer queues on the airport. (1/3)
— IndiGo (@IndiGo6E) October 5, 2024
IndiGo stated its groups can be found to help individuals at airports and that efforts are on to revive normalcy as shortly as potential.
“We remorse the inconvenience triggered and recognize your understanding and endurance throughout this time,” it added.
On social media, some customers posted photographs of lengthy queues at airports and complained that they haven’t been capable of e book the airline’s tickets, together with by itself web site.