An Ohio woman lost $6,000 in a scam involving a Chase bank account. The scam began when a person pretending to be from Huntington Bank called her, warning that a fraudulent transaction would occur if she didn’t withdraw money from her account. Believing the scammer, she withdrew the cash.
The scammer then provided her with a Chase debit card number and instructed her to add it to her Apple Wallet. He convinced her to go to a Chase ATM, tap the debit card using her Apple Wallet, and deposit the $6,000 directly into his Chase account.
After the transaction, the woman realized she had been scammed while on a Facetime call with the scammer. During the call, the scammer asked the lady to undress and spin around, claiming it was necessary to verify her identity due to a failed transaction. When she heard the scammer laughing, she understood it was a hoax.
The woman reported the fraud to Chase and filed a police report. However, despite the scammer having a Chase account, the bank told her she was responsible for the lost money.
JPMorgan Chase, along with other major banks like Wells Fargo and Bank of America, is currently under investigation by the Consumer Financial Protection Bureau. The investigation is looking into whether these banks are doing enough to prevent fraudulent accounts and scams, especially those related to Zelle, a popular payment service.