The railways stated that an “quick investigation was performed”. (Representational)
A passenger’s Vande Bharat prepare journey turned unsavoury when he discovered bugs within the meal served to him. Visuals shared on social media confirmed black bugs floating in sambhar served in an aluminium container.
Several passengers on the identical prepare – travelling from Tirunelveli to Chennai – complained that regardless that the prepare service was good, the meals offered was not passable.
Congress MP Manickam Tagore shared one such video and sought to know what steps have been being taken to deal with the problem.
“Passengers have raised considerations over hygiene and IRCTC’s accountability. What steps are being taken to deal with this and guarantee meals security on premium trains?” he posted on X.
Dear @AshwiniVaishnaw ji ,dwell bugs 🦟 have been discovered within the meals served on the Tirunelveli-Chennai #VandeBharatCategorical
Passengers have raised considerations over hygiene and IRCTC’s accountability.
What steps are being taken to deal with this and guarantee meals security on premium trains? pic.twitter.com/auR2bqtmip— Manickam Tagore .B🇮🇳மாணிக்கம் தாகூர்.ப (@manickamtagore) November 16, 2024
The railways responded to the criticism and stated that an “quick investigation was performed” and the meals package deal was handed over to a well being inspector at Dindigul station.
The investigation discovered that the insect was caught on the lid of the meals package deal, the railways stated.
It additionally imposed a advantageous of Rs 50,000 on the service supplier for this incident.
Railways is dedicated to making sure the standard of meals and passenger complaints are being resolved promptly, it stated.
This is just not the primary such occasion reported from a Vande Bharat prepare. A number of months in the past, a person claimed on social media that he discovered a cockroach in his meal.
Vande Bharat trains – a medium-distance superfast specific service – are part of the ‘Make in India’ initiative by the federal government. High Speed, enhanced Safety requirements and world-class Service are the hallmarks of this prepare, based on the Ministry of Railways.